PROFESSIONAL EXPERTISE & CORE COMPETENCIES
A comprehensive overview of my technical skills, industry knowledge, and operational capabilities across IT, Sourcing, and Quality Management.
GLOBAL SOURCING & SUPPLY CHAIN MANAGEMENT
- Direct Sourcing Strategy: Transformed sourcing models from intermediary-based to direct factory engagement, optimizing costs and communication.
- Global Factory Oversight: Directed quality oversight and operations across 100+ factories in China, Vietnam, Cambodia, and the Philippines to ensure consistent execution standards.
- Vendor Capabilities Optimization: Enhanced vendor performance to improve product quality and operational efficiency, achieving significant reductions in production defects.
REGULATORY COMPLIANCE & GLOBAL MARKET ACCESS
- North America Regulatory Oversight: Extensive experience overseeing compliance for CPSIA, FCC, ASTM, UL, FDA, and Prop 65 across diverse consumer product categories.
- Retailer Standards Expertise: Deep understanding of QA requirements for major retailers including Walmart, Amazon, Target, and Costco, ensuring seamless market access and submission readiness.
- Protocol Definition: Partner with Engineering teams to define testing protocols, labeling requirements, and packaging compliance from concept through commercialization.
PRODUCT SAFETY & PROACTIVE RISK MITIGATION
- CAPA Leadership: Lead structured root cause analysis and Corrective and Preventive Action (CAPA) processes for product safety escalations, effectively reducing retailer exposure and recall risks.
- Failure Rate Reduction: Proven track record of reducing testing failure rates (e.g., by over 90% for Walmart products) through enhanced factory–lab communication and pre-test validation.
- Strategic Risk Management: Introduce proactive strategies to minimize regulatory violations and strengthen supply chain resilience against potential safety threats.
OPERATIONAL LEADERSHIP & PROCESS OPTIMIZATION
- Cross-Functional Alignment: Drive collaboration between Product Development, Operations, and Quality teams to ensure design feasibility and preempt delays.
- Digital Workflow Architecture: Implement architectural workflows (e.g., ClickUp-based) to streamline task ownership, milestone tracking, and interdepartmental collaboration.
- KPI Tracking: Define and track critical KPIs including first-pass yield, audit pass rates, and on-time inspection readiness to drive continuous improvement.
AI-DRIVEN COMPLIANCE & WORKFLOW AUTOMATION
- Internal Q&A Compliance Agent: Designed and deployed an AI-powered internal agent providing real-time, multilingual access to SOPs, regulatory requirements, and retailer standards for internal teams and overseas suppliers.
- End-to-End Workflow Automation: Fully automated the inspection workflow, including booking, report uploads, approval routing, and stakeholder notifications, significantly improving visibility and turnaround time.
- AI-Enabled Risk Monitoring: Leveraged AI dashboards to monitor compliance trends and proactively identify recurring risk patterns across suppliers and categories.
CORE COMPETENCIES & BRANDS
- Regulatory Expertise: CPSIA, FCC, ASTM, UL, FDA, Prop 65, RoHS.
- Retailer Standards: Walmart, Amazon, Target, Costco, Best Buy.
- Brand Experience: Managed compliance for major brands including Skullcandy, Monster, iHome, DeWalt, Febreze, AND1, Armor All, and STP.