• Direct Sourcing Strategy: Transformed sourcing models from intermediary-based to direct factory engagement, optimizing costs and communication.
• Global Factory Oversight: Directed quality oversight and operations across 100+ factories in China, Vietnam, Cambodia, and the Philippines to ensure consistent execution standards.
• Vendor Capabilities Optimization: Enhanced vendor performance to improve product quality and operational efficiency, achieving significant reductions in production defects.
• OEM/ODM Manufacturing Management: Extensive experience managing OEM and ODM contract manufacturers across Asia — coordinating between design teams and factory partners to ensure product specifications, quality benchmarks, and delivery requirements are consistently met across consumer electronics and hardgoods categories.

• North America Regulatory Oversight: Extensive experience overseeing compliance for CPSIA, FCC, ASTM, UL, FDA, and Prop 65 across diverse consumer product categories.
• Retailer Standards Expertise: Deep understanding of QA requirements for major retailers including Walmart, Amazon, Target, and Costco, ensuring seamless market access and submission readiness.
• Protocol Definition: Partner with Engineering teams to define testing protocols, labeling requirements, and packaging compliance from concept through commercialization.

• CAPA Leadership: Lead structured root cause analysis and Corrective and Preventive Action (CAPA) processes for product safety escalations, effectively reducing retailer exposure and recall risks.
• Failure Rate Reduction: Proven track record of reducing testing failure rates (e.g., by over 90% for Walmart products) through enhanced factory–lab communication and pre-test validation.
• Strategic Risk Management: Introduce proactive strategies to minimize regulatory violations and strengthen supply chain resilience against potential safety threats.

• Cross-Functional Alignment: Drive collaboration between Product Development, Operations, and Quality teams to ensure design feasibility, execution clarity, and timely decision-making.
• Process Optimization: Standardize recurring operational activities to improve handoffs, reduce delays, and support consistent execution across teams.
• KPI Tracking: Define and track critical KPIs including first-pass yield, audit pass rates, inspection readiness, and on-time execution to support continuous improvement.
• NPI & Manufacturing Readiness: Partner with Product Development during vendor selection, prototyping, pilot builds, and mass production ramp — validating tooling, BOM accuracy, supplier capability, and production scalability prior to launch.

As a Verified ClickUp Power User, I use ClickUp to design structured workflow systems that improve visibility, accountability, and execution across business operations.

My focus is on converting recurring operational activities into organized, trackable, and repeatable processes through task structures, custom fields, forms, dashboards, automations, and documentation.

• Workflow Architecture: Build structured task flows, statuses, custom fields, forms, and views to support consistent execution.
• Operational Visibility: Create dashboards and tracking structures that make ownership, priorities, deadlines, and bottlenecks easier to monitor.
• Process Standardization: Turn recurring activities into repeatable workflows with clearer handoffs, documentation, and accountability.
• Cross-Functional Collaboration: Support communication and task coordination across internal teams, suppliers, and external partners.

• Internal Q&A Compliance Agent: Designed and deployed an AI-powered internal agent that provides real-time, multilingual access to SOPs, regulatory requirements, and retailer standards for internal teams and overseas suppliers.
• Automated Inspection Workflow: Streamlined inspection booking, report uploads, approval routing, and stakeholder notifications to improve visibility, accountability, and turnaround time.
• AI-Enabled Risk Monitoring: Leveraged AI-supported dashboards to monitor compliance trends, identify recurring risk patterns, and support proactive follow-up across suppliers and product categories.

• Regulatory Expertise: CPSIA, FCC, ASTM, UL, FDA, Prop 65, RoHS.
• Retailer Standards: Walmart, Amazon, Target, Costco, Best Buy.
• Brand Experience: Managed compliance for major brands including Skullcandy, Monster, iHome, DeWalt, Febreze, AND1, Armor All, and STP.