Expertise
A comprehensive overview of my technical skills, industry knowledge and operational capabilities across IT, sourcing and quality management.
- 01
Supplier quality management
Factory QA/QC, CAPA execution and supplier quality across some 200 OEM/ODM partners in China, Vietnam, Cambodia and the Philippines.
- 02
Regulatory compliance & certification
CPSIA, FCC, ASTM, UL, FDA, Prop 65, RoHS and CE/UKCA — defining test protocols, labeling and packaging compliance, and meeting Walmart, Amazon, Target, Costco and Best Buy standards.
- 03
Product safety & risk mitigation
Structured root-cause analysis and CAPA on safety escalations; cut testing failure rates by over 90% on Walmart programs through better factory–lab communication and pre-test validation.
- 04
Global sourcing & NPI readiness
Direct-factory sourcing strategy and manufacturing readiness — vendor selection, tooling, BOM accuracy, pilot builds and ramp — for 400+ SKUs a year.
- 05
Quality digitalization & AI
Built an in-house PLM/QMS-level platform — inspection app, supplier and certification tracking, production workflow and AI compliance agents. Verified ClickUp Power User.
- 06
Cross-cultural operations leadership
Leading teams, factories and retail partners across the U.S. and Asia — fluent Korean, conversational Chinese, basic Spanish.
Supplier quality management
- Global factory oversightDirected quality oversight and operations across some 200 factories in China, Vietnam, Cambodia and the Philippines to ensure consistent execution standards.
- Vendor capability optimizationEnhanced vendor performance to improve product quality and operational efficiency, achieving significant reductions in production defects.
- OEM/ODM manufacturing managementManaging OEM and ODM contract manufacturers across Asia — coordinating design teams and factory partners so specifications, quality benchmarks and delivery requirements are met across consumer electronics and hardgoods.
Regulatory compliance & certification
- North America regulatory oversightCompliance for CPSIA, FCC, ASTM, UL, FDA and Prop 65 across diverse consumer product categories.
- Retailer standardsQA requirements for Walmart, Amazon, Target and Costco — ensuring market access and submission readiness.
- Protocol definitionPartnering with engineering to define testing protocols, labeling requirements and packaging compliance from concept through commercialization.
Product safety & risk mitigation
- CAPA leadershipStructured root-cause analysis and corrective and preventive action on product safety escalations, reducing retailer exposure and recall risk.
- Failure rate reductionReduced testing failure rates by over 90% on Walmart products through better factory–lab communication and pre-test validation.
- Strategic risk managementProactive strategies that minimize regulatory violations and strengthen supply-chain resilience against safety threats.
Global sourcing & NPI readiness
- Direct sourcing strategyTransformed sourcing models from intermediary-based to direct factory engagement, optimizing costs and communication.
- NPI & manufacturing readinessVendor selection, prototyping, pilot builds and mass-production ramp — validating tooling, BOM accuracy, supplier capability and scalability before launch.
Quality digitalization & AI
As a Verified ClickUp Power User, I design structured workflow systems that improve visibility, accountability and execution — turning recurring operational activities into organized, trackable, repeatable processes.
- Workflow architectureTask flows, statuses, custom fields, forms and views that support consistent execution.
- Operational visibilityDashboards and tracking structures that make ownership, priorities, deadlines and bottlenecks easy to monitor.
- Process standardizationRepeatable workflows with clearer handoffs, documentation and accountability.
- Cross-functional collaborationCoordination across internal teams, suppliers and external partners.
- Internal Q&A compliance agentAn AI-powered agent giving internal teams and overseas suppliers real-time, multilingual access to SOPs, regulatory requirements and retailer standards.
- Automated inspection workflowInspection booking, report uploads, approval routing and stakeholder notifications — better visibility, accountability and turnaround.
- AI-enabled risk monitoringAI-supported dashboards that surface compliance trends and recurring risk patterns for proactive follow-up across suppliers and categories.
Cross-cultural operations leadership
- Multilingual leadershipLeads teams, factories and retail partners across the U.S. and Asia — working in English, Korean and Chinese.
- Cross-functional alignmentDriving collaboration between product development, operations and quality for design feasibility, execution clarity and timely decisions.
- Process optimizationStandardizing recurring operational activities to improve handoffs, reduce delays and support consistent execution.
- KPI trackingDefining and tracking first-pass yield, audit pass rates, inspection readiness and on-time execution for continuous improvement.
Core competencies & brands
Let’s talk quality.
Roles, collaborations or a conversation about quality programs — all welcome.