Global manufacturing, quality & sourcing leader — 15+ years running OEM/ODM production of diverse consumer products across Asia.
Summary
I build quality and compliance programs that work across suppliers and borders — direct sourcing from some 200 factories, factory audits and CAPA, testing and certification for major U.S. retailers, and the digital workflows that keep it all visible. Working across English, Chinese and Korean contexts.
Experience
Director of Quality & Compliance
2019.08 — Present
Lifeworks Technology Group, LLC · New York, NY
Leads quality assurance, regulatory compliance and global sourcing & manufacturing for consumer electronics, home fitness, automotive accessories and sporting goods — also directing OEM/ODM factory production across some 200 partners in China, Vietnam, Cambodia and the Philippines. Retail compliance for Walmart, Amazon, BJ’s and Costco; 400+ new SKUs a year. Built the team's in-house PLM/QMS-level platform.
Key retail partners: compliance for Walmart, Amazon, BJ’s and Costco.
Product scope: testing & certification for electronics, automotive accessories, fitness & wellbeing accessories and consumer products.
OEM/ODM manufacturing & supplier quality.
Factory QA/QC & CAPA execution.
Global product certification: FCC, ISED, CE (RED), UKCA, Bluetooth/Wi-Fi, RoHS and REACH.
NPI & manufacturing readiness: 400+ SKUs a year.
Designed and built an in-house PLM/QMS-level platform (products, suppliers, testing, certifications, inspections, production)
Established and led a China-based sourcing and QA office — moving from intermediaries to direct engagement with 20+ factories, and running NPI and seasonal production for 400+ SKUs a year for the U.S. market.
Signature build
In-house PLM/QMS-level platform
Designed and built a cloud-based platform with PLM/QMS-level capability — one system of record for products, suppliers, testing, certifications, inspections and production, used every day by internal teams and overseas suppliers.
100+users
~100suppliers connected
10,000+inspection records
Standardized most spreadsheets and email into online forms — typo errors and number discrepancies driven to zero.
Automated delay detection and early alerts keep missed shipments and chargebacks to a minimum.
Supplier quality managementFactory QA/QC, CAPA execution and supplier quality across some 200 OEM/ODM partners in China, Vietnam, Cambodia and the Philippines.
Regulatory compliance & certificationCPSIA, FCC, ASTM, UL, FDA, Prop 65, RoHS and CE/UKCA — defining test protocols, labeling and packaging compliance, and meeting Walmart, Amazon, Target, Costco and Best Buy standards.
Product safety & risk mitigationStructured root-cause analysis and CAPA on safety escalations; cut testing failure rates by over 90% on Walmart programs through better factory–lab communication and pre-test validation.
Global sourcing & NPI readinessDirect-factory sourcing strategy and manufacturing readiness — vendor selection, tooling, BOM accuracy, pilot builds and ramp — for 400+ SKUs a year.
Quality digitalization & AIBuilt an in-house PLM/QMS-level platform — inspection app, supplier and certification tracking, production workflow and AI compliance agents. Verified ClickUp Power User.
Cross-cultural operations leadershipLeading teams, factories and retail partners across the U.S. and Asia — fluent Korean, conversational Chinese, basic Spanish.
